Privacy Policy

Thank you for choosing Flower Oasis. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website floweroasis.com or engage with our services.

Information We Collect

We collect various types of information when you interact with our website, place orders, subscribe to our newsletter, or contact us for support. This may include:

  • Your name, email address, phone number, and mailing address
  • Payment information, such as credit card details (collected securely through our payment processor)
  • Information provided voluntarily, such as survey responses or user-generated content
  • Automatically collected information about your device and usage patterns through cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders and requests
  • Sending order confirmations, updates, and delivery notifications
  • Responding to customer inquiries and providing support
  • Personalizing your experience and improving our website and services
  • Sending promotional communications, where permitted by law, that may be of interest to you
  • Complying with legal obligations and protecting our rights and interests

Information Security

We prioritize the security of your personal information and employ appropriate technical and organizational measures to protect it. These measures include encryption, access controls, and regular security assessments to safeguard against unauthorized access, alteration, disclosure, or destruction of your information.

Disclosure of Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for processing your information, where applicable
  • Opt-out of receiving marketing communications
  • Request a copy of the data we hold about you

To exercise these rights or to inquire about our data practices, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We encourage you to review this page periodically for the latest information. By continuing to use our website, you consent to the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +91-658-7634958
  • Address: 31, Lane No. 1, Guru Jhambeshwar Nagar A, Vaishali Nagar, Jaipur, Rajasthan 302021, India